Privacy Policy

Who we are

Our website address is: https://gracioncleaningservices.com.

Gracion Cleaning Services Ltd
Last updated: [26/09/2025]

At Gracion Cleaning Services, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services.

1. Information We Collect

  • Personal details you provide when booking (name, email, phone number, address).

  • Payment information (processed securely by our payment providers, not stored on our servers).

  • Usage data such as IP address, browser type, and pages visited.

2. How We Use Your Information

We may use your information to:

  • Process bookings and provide cleaning services.

  • Communicate with you about your booking, offers, or updates.

  • Improve our website, services, and customer experience.

  • Meet legal or regulatory obligations.

3. Sharing of Information

We do not sell or rent your data. We may share information only with:

  • Trusted third parties (e.g., payment processors, booking tools).

  • Regulators, where required by law.

4. Data Retention

We keep your information only as long as necessary to provide services and comply with legal obligations.

5. Your Rights

You have the right to:

  • Request access to your data.

  • Ask for corrections or deletion of your data.

  • Withdraw consent to marketing communications.

6. Security

We take reasonable technical and organisational steps to protect your personal data.

7. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact:

📧 services@gracioncleaningservices.co.uk
📞 07935 844 327